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Internet 101 E-zine

Issue: 68                                                     July 3, 2000                                   Contact:  jess5@bright.net
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Interent 101 E-zine

Editor: Jesse Moran, jess5@bright.net
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I would like to wish all of our subscribers that live inside the United States a Happy 4th of July. 

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Featured Article
Affiliate Programs ... A Not THAT Easy Start To Your Own Online Business

Copyright © 2000 by Elena Fawkner

"Where is all the help I'm supposed to get.  I have been buying ezine and classified ad builders and signing up for Echecks and Virtual credit cards.  In the meantime I have no business and no ads set up.  When does all this happen?  Let's go here.  I spent all day on this.  I'm running out of time."

I kid you not, this is the sum total of an actual email that hit
my inbox this week.  Not only did I not know this person from Adam, this was the first and only email I had ever received from her and to this day, I have no idea what she's talking about. Presumably, she signed up for one of the affiliate programs I promote from my site and was asking, in her own inimitable style, for my help.  Although I am always ready and willing to help anyone I can, this is most definitely NOT the way to go about asking for it.  Needless to say, I let her know what I thought of her approach in NO uncertain terms.

The attitude displayed in this person's email to me (and she is by no means an isolated example) exemplifies why so many people fail to make a success of their online businesses.  Leaving aside the utter rudeness of the approach, notice the impatience, the expectation to be up and running in a day, the HURRY, the apparent belief that real world principles such as courtesy and good manners don't apply online (they do).  Think this person is going to last the distance?  What kinds of tactics do you think she is capable of resorting to in pursuit of the almighty dollar?

So, let's take a realistic look at affiliate programs, what they
can and can't do for your business and how to maximize your chances of creating a successful, long-term business with them.

WHAT IS AN AFFILIATE PROGRAM?

An affiliate program (also known as a reseller, associate,
referral or partnership program) is essentially a revenue-sharing arrangement whereby you, the affiliate, receive payment from the owner of a product or service that you promote on their behalf.

Affiliate programs are an excellent way for the new internet
entrepreneur to start an online business.

TYPES OF AFFILIATE PROGRAMS

There are various types of affiliate programs.

The most simple involves you, the affiliate, placing a banner ad, graphic or text link at your site which is linked to the site of the business you are promoting.  This link is coded with your unique affiliate ID so that the site visitor is recorded at the target site as having originated from your site, thereby allowing you to be credited with the sale.

Payment is generally a fixed percentage of the sale value
(commission) or "pay per click", where the affiliate is paid a
certain amount for every time a site visitor clicks on the link
at the affiliate's site, whether or not a sale is made.

The more sophisticated affiliate programs are multi-tier and
allow the affiliate to earn commissions not only on the
traffic they directly refer to the target site but also a
proportion of sales generated by their sub-affiliates.

BENEFITS OF AFFILIATE PROGRAMS

The greatest benefit of affiliate programs is that when you are just starting out in your own online business you don't have to worry about creating your own product or service.  You just promote someone else's and get a share of the revenue pie for your efforts.

You also don't have to concern yourself with warehousing,
transport or logistics headaches.  All of this is handled by
the business whose products/services you are promoting.
All you need concentrate on is driving traffic to that
business's website.  This means that a high proportion of
your revenue is profit.

The owner of the product/service is also responsible for
collecting payment, customer service and the myriad other
details that come up on a day to day basis in running the
business.

DISADVANTAGES OF AFFILIATE PROGRAMS

The main and obvious disadvantage of affiliate programs
is that it is the owner of the product/service who earns the
lion's share of the profit on the sale.

You're working on commission.  You will NEVER earn by
way of affiliate program commissions as much as you can
earn by way of profits from producing and selling your own
product/service.

As a result, affiliate programs represent a high
opportunity cost when you consider what you could
earn if you instead channeled the time and energy you
spend on promoting affiliate programs into creating and
promoting your own product/service.

For this reason, it does not make sound business sense to
rely solely on affiliate program income for the longer term
growth of your business.

Instead, think of them as a way of dipping your toe in the
water when you're first getting started, and a nice little
sideline once you've created your own product/service.  Do
NOT build your business around affiliate programs with the
intention this will always be the backbone of your business.
You'll be stunting your own growth if you do.

CHOOSING THE RIGHT AFFILIATE PROGRAMS FOR YOUR BUSINESS

So, keeping in mind what affiliate programs can and can't
do for your business, let's turn to what you should look for
when choosing an affiliate program or programs to promote
in your business.

=> Synergistic Products/Services

First off, and this is a cardinal rule, only promote those
programs which will allow you to create synergies with your
site.  This means selecting programs that naturally
complement the subject matter of your site and that will
therefore be of interest and relevance to your site visitors.
This will ensure your prospects (ie your site visitors) are
pre-qualified which will result in a relatively higher conversion ratio (the ratio of visitors to purchases) than would be the case if your traffic is untargeted (which will be the case if you promote unrelated products and services from your site.)

=> Quality In All Things

Keeping the need for synergy uppermost in mind, look
for quality programs first and foremost.  The last thing you
want to waste your time, money and reputation on is
a shoddy product or service.  There are just too many
quality programs out there to settle for anything less.

=> Stability of Company

Look for a company that's been around for a while and that's reputable and stable (both financially and in its management).  Any reputable company will have full contact details readily available so do your research.

=> References

Look for testimonials and references from other affiliates.
If the company you're interested is not forthcoming when
it comes to putting you in touch with other affiliates, move
on.

=> Affiliate Agreement

Look for a professional, considered and detailed affiliate
agreement (contract).  This shows that the company is
serious about its business.

Watch out for exclusivity clauses and other restraints.
Some affiliate agreements will require that you not promote
competing businesses' products and services.  This is not
to say you should avoid such agreements.  As a general
rule, it is your interests not to promote competing programs
anyway.  Just be aware of what the agreement says on the
subject to avoid getting yourself into hot water.

Look also for an agreement that treats spammers harshly.
This protects not only the company but other affiliates as
well.  The last thing you or any other reputable affiliate
needs is to have your reputation and the reputation of the
product/service you are promoting besmirched by these
sorts of tactics.

=> High Commissions

Promoting someone else's affiliate program necessarily
requires that you divert traffic away from your site and
towards someone else's.  Make sure you're properly
compensated with a high commission structure.  And be
sure to set up your link so that when the visitor clicks
on it, a new browser window is opened for the target site.
This at least keeps your site in front of the visitor so they
can go back to your site once they've finished at the site
your link has taken them to.

=> Lifetime Commissions

Look for affiliate programs that will credit you with not
only THIS sale but all other sales the customer may make
in the future.  Many programs are set up so that the customer is identified as "yours" so that when the customer returns to the target site in three months time, the sale is recorded as having been generated by you.

=> Residual Commissions

Include programs that offer residual commissions in your
portfolio.  Good examples are webhosting services,
autoresponder services and the like where customers sign up for a continuous service that requires periodic, regular
payments.  You receive periodic, regular commissions as a
result.

=> Tracking of Commissions

Look for programs that allow you real-time access to your
stats so you can keep easy track of your commissions.

=> Reliability of Payment

When checking with affiliate references, find out what the
business's record is on paying out commissions.  If they're
slow or there appears to be a pattern of problems, keep
looking.

=> Frequency of Payment

Make a note of payment schedules too.  Some programs pay weekly, some monthly, some quarterly.  Some only pay once you accumulate commissions of a certain amount.  None of these arrangements are necessarily good or bad in and of themselves.  Just be sure you know what to expect.

=> Programs that Require Payment Up Front

Two words:  MOVE ON!

=> Affiliate Support

Finally, take a look at what support the business offers its
affiliates to make sales.  Do they provide resources such as
sample ads, banners, logos and the like?  Do they provide
useful advice about maximizing your sales?  A good affiliate
program provides affiliates with a LOT of support in these
areas.

MAKING MONEY FROM AFFILIATE PROGRAMS

OK, now you know what to look for in an affiliate program.
Here's how to maximize your sales of those products and
services and, therefore, your commissions:

=>  Get Your Own Website

No ifs, no buts.  DON'T rely on the you-beaut self-replicated job the company provides all its affiliates.  Link to that site from your main site.

=> Get Your Own Domain Name

This presents a much more professional image.  Many people won't give the time of day to a business that thinks so little of its prospects that the owner won't shell out 70 bucks for a domain name.  So mean business and look like it.

=> Get Traffic To Your Site (Duh!)

As a rough guide, you will need at least 500 targeted
unique visitors a day to your site to make reasonable money
from affiliate programs.

=> You Must Have A Site That Will Attract Repeat Visitors

If your website is nothing more than a splash page consisting of little else other than banners for umpteen different affiliate programs, forget it.  Your site must be worthy of your visitor's time and interest before you can even begin to think about converting that visitor into a paying customer.  So create a real site with real content that will keep them coming back for more.

=> Personal Testimonials

A personal testimonial will result in more sales than a mere
link or advertisement.  So take the time and trouble to write
a personal endorsement of the product or service you are
promoting.  And, of course, it goes without saying that in order to write a personal endorsement, you must know that of which you speak.  NEVER promote a program you haven't first purchased yourself.  If you don't think enough of your program to invest in it, how do you expect to persuade others to?

=> Promote With Your Sig File

Include a link to your site in the signature of every email you send.

=> Promote In Your Own Ezine

Finally, if you're not already publishing your own ezine or
newsletter to stay in touch with your site visitors, start.  It's
a great way to promote not only your site but also the affiliate programs you promote from your site.

MAKING SERIOUS MONEY FROM AFFILIATE PROGRAMS

The only way of making SERIOUS money from affiliate programs is by creating your own product or service and recruiting affiliates to sell for YOU.

The affiliate program phenomenon is one of the Internet's true success stories.  It provides a toe-hold for the would-be internet entrepreneur to begin a real, live business of his or her very  own. But the real beauty of affiliate programs lies not in what they can do for you, as an affiliate, but what they can do for you, as a recruiter of affiliates for your own program.  By all means jump on the bandwagon and start promoting other people's products to get your start.
 But don't wait too long to start developing your own product line.  There is a ready-made salesforce numbering in the millions ready and  waiting to sell it for you.


Elena Fawkner is editor of the award-winning A Home-Based Business Online ... practical home business ideas,
resources and strategies for the work-from-home entrepreneur.
http://www.fawkner.com/subscribe.html

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Biz Tips
DrNunley's Biz-Tips
by Kevin Nunley

Write Email That Gets Read

I get about 150 pieces of email a day and that is just a
drop in the bucket compared to the massive messages many of
you get.  Many people simply don't respond or even read a
message that doesn't jump out and grab them.

Here are some simple ways to get people to read the email
you send them:

1.  Use a subject line that describes what the email is
about. Tricky or vague subject lines like "Big Offer" or
"Read this" often get deleted.  If you can, include a hint
of a benefit in your subject line.  I also like to include
the recipient's name: "Bob, new plan to increase your
savings."

2.  Keep your message short.  Unless your prospect just
loves to read, they will react far more positively to a
message of one, two, or three short paragraphs.

3.  Put your main point at the beginning of your message.
Most people do just the opposite.  They hide their request,
offer, or important point near the end.  If your recipient
only has time to read the beginning of your email, they will
be sure to see your main point stated right up front.


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Article II
Get Respect and Sales With Your Own Domain Name

by Ravi Agarwal
BizLand.com


Millions of people worldwide are deciding the Internet is
their favored place to make personal and business
purchases. They can find virtually anything on the Internet.
Nothing matches the convenience, speed, savings, and ease
of browsing an Internet store.

Clearly, the Internet economy has become a vital part of
everyday life, and it's time for YOU to get your products,
services, or ideas online.  The first step is to get your own
domain name.

DotCOM is the name of choice for the vast majority of
businesses.  The .com designation is so ingrained in the
public mind that many people will automatically type .com
on the end of your name. Most new browsers will
automatically bring up your .com site even if the customer
fails to enter .com at the end of your URL.

DotNET works well for Internet providers and various
kinds of ecommerce firms.  DotORG is perfect for any
nonprofit organization that does not wish to be confused
with a commercial concern.

Having your own domain name gives your business an
image of professionalism.  It also lets you build a distinct
identity that differentiates you from your competitors.

Try your best to find a short domain name that clearly
relates to what you sell.  Our BizLand.com is easy to spell,
easy to remember, and gives an accurate image of the
complete array of business services and information we
offer.

Getting your own domain name also allows you to
personalize your email addresses.  Rather than having your
email go to yourname@yahoo.com (for example), your
customers can write to you at yourname@yoursite.com.  If
your business has many employees, or you simply want to
give the impression of a large staff, you can establish
addresses like service@yoursite.com, sales@yoursite.com,
support@yoursite.com, and questions@yoursite.com.

Finding a good domain name can take a bit of persistence.
Recent reports reveal that 95% of the 25,000 most
commonly used words in the English language have
already been registered as domain names.  Still, you can
find good names by combining two or more words that
describe you, adding a prefix onto your name of choice
(like eChoice.com or iChoice.com), or inserting hyphens
between words.

Experts are now saying a madeup name, like FogDog.com,
can work well if you have the budget to establish it in the
minds of your customers.  Linguists say people easily
remember the names of food and colors (sorry, RedPie.com
is already taken).

Beware that speculators have only temporarily reserved
many of the names that appear to be taken.  Try the name
again in 90 days and you may find it available.

Also know that what you pay for a domain name can vary
depending on which provider you use.  BizLand.com lets
you save up to a third of the cost by registering for several
years.

If you are just starting your business from home and aren't
sure a website is for you, try going with one of the free site
programs.  You won't get to use your own domain, so look
for a provider whose name makes sense with yours (for
example, many businesses find our
yourcompany.bizland.com sites work well for them).

Ravi Agarwal is founder of BizLand.com, the online
resource center for small businesses.  Save with big
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